Resident FAQ

A voluntary, subscription-based program that organizes the security neighbors already own on the outside of their homes — cameras, video doorbells, exterior and motion lighting — so those views overlap into one connected picture for the whole street. It is a modern form of neighborhood watch, not a police or emergency service.

Same idea, current tools. A traditional watch depended on someone being awake and at the window. Today the outside of each home is already covered around the clock, and the program organizes those setups so coverage overlaps from house to house instead of stopping at each property line.

Discover, Enroll, Assess, Improve, Verify, and Certify. A neighborhood starts with a short conversation, subscribes, maps the exterior security already in place, closes the gaps between properties, confirms the work, and then maintains recognition through simple renewals.

Subscribing neighborhoods receive exclusive Community Secure Score™ reports, organized guidance on closing coverage gaps, resident communication tools, eligibility for participant benefits, and use of approved program signage and materials.

Pricing is customized by community size and the scope of participation. A subscription quote is prepared during the enrollment conversation. A public subscription pricing menu is planned for a later release.

Exterior video surveillance, video doorbells, smart locks and sensors, exterior and motion lighting, doors and windows, entry points, landscaping visibility, and how neighbors stay in touch. The goal is overlapping outdoor views across the street, not monitoring inside anyone's home.

Timelines vary by community. Enrollment review typically happens quickly after a completed application. The full path to certification depends on how much coverage is already in place and how fast the neighborhood completes the recommended improvements.

No. Neighborhoods, streets, and subdivisions can join with or without a homeowners association. Where an association exists, it is often a natural place to start the conversation.

Residents may voluntarily register after their neighborhood participates. Resident registration is optional and separate from the neighborhood subscription. Registered residents may receive program updates, local opportunities, eligible participant benefits, and complimentary home security site survey opportunities when available.

Homeowners keep full control of their own devices, accounts, and footage. The program organizes coverage and readiness at the neighborhood level; it does not pool, view, or redistribute resident video.

An exclusive, recurring report for the subscribing neighborhood that summarizes security conditions, community readiness, and program progress. The Totality Secure™ Score is proprietary and multi-factor, and the complete methodology is not published.

Certification recognizes a neighborhood's participation in defined program steps and reviews. It is a way to show progress, not a guarantee of crime reduction, safety, insurance savings, property value increases, or any other specific outcome.

Begin with the neighborhood enrollment form or the neighborhood profile page. Any interested homeowner, organizer, board member, property manager, builder, or developer can start the conversation.