Step 3 of 6

Communication channel confirmation

Choose one shared channel residents actually read.

Why this step exists

Coordination fails quietly when information is spread across four places. One channel is where coverage notes, meeting dates, and program updates land.

It is also how organizers reach neighbors quickly when something on the street needs attention — without anyone relying on the program to relay messages.

Criteria

• One primary channel is identified: an email list, a text group, a community app, or an association portal.
• The channel is already in use, or has a stated start date and an owner.
• A majority of households can be reached through it, and there is a way for new residents to join.
• An organizer named in step one administers it.

What to prepare

• A screenshot of the group, list, or app showing its name and approximate member count.
• Or a short written note naming the channel, its administrator, and how residents join.
• Saved as a PDF, JPG, PNG, or WebP file up to 10 MB.

What an accepted submission looks like

A PNG screenshot of a community app group named “Oakvale Neighbors” showing 147 members, with a note underneath: “Administered by the HOA secretary; new residents receive an invite in the welcome packet.”

Common reasons a submission is returned

• Several channels are listed with no primary one.
• The screenshot shows private resident messages — crop or redact before uploading.
• The channel has no administrator, so no one maintains it.

Participation is voluntary. Completing this step does not guarantee certification or any specific security outcome. Homeowners keep control of their own security devices and recordings; the program does not collect or redistribute resident video.